Table of Content
Table of Content

Privacy Policy

I. Introduction

Last Updated: 28 September 2026

Tradeify Ventures LTD, a subsidiary of Tradeify Holdings, Corp., and their affiliates, successors and/or assigns (collectively, the “Company,” “we,” “our” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy.

Tradeify Ventures LTD is the controller of your personal information for the purposes of the EU General Data Protection Regulation, the UK General Data Protection Regulation and similar laws. You can contact our Head of Legal and Compliance about this Policy or your personal information at legal@tradeifyfx.co, or write to us at the address in Section 11. Tradeify Ventures LTD operates both Tradeify FX and Tradeify 247 using a shared customer database, and uses information across both brands as described in this Policy.

This Privacy Policy (this “Policy”) describes the types of information we may collect from you or that you may provide when you visit www.tradeifyfx.co and app.tradeifyfx.co (collectively, our “Website”), as well as our social media pages, and our products and services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

  • Through the Services.
  • In email, text, and other electronic messages between you and us.
  • When you interact with our advertising and applications on third-party websites
    and services, if those applications or advertising include links to this Policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from, or on, or through the Services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

1. Children under the age of 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information through the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information through the Services or through any of their features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@tradeifyfx.co.

2. Information we collect about you and how we collect it

We collect several types of information from and about users of our Services, including:

  • Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and other identifiers by which you may be contacted online or offline (“personal information” or “personal data”); •
  • Employment information from job applicants, including information about your current employer and your resume, which we receive from a third-party service provider;
  • Information that is about you but individually does not identify you; and/or
  • Information about your internet connection, the equipment you use to access our Services, and usage details.

We collect this information:

  • Directly from you when you provide it to us; and
  • Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, device information and information collected through cookies, web beacons, and other tracking technologies.

2.1 Information you provide to us

The information we collect on or through our Services may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering an account on our Website, subscribing to our service, or requesting further services and may include your name, postal address, and e-mail address. We may also ask you for information when you report a problem with our Services.
  • Information that you provide in order to complete a transaction through our Services, which may include your name, postal address, email address and payment card information
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Information from trader check-ins, including your answers in AI-guided sessions, recordings and transcripts of those sessions and their outputs, notes made by our risk team, recordings of video calls where calls are recorded, and information you give us about your trading with other firms, such as screenshots and statements.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

2.2 Information we collect through automatic data collection technologies

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

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  • Details of your visits to our Services, including traffic data, geolocation data (including precise location data), logs, and other communication data and the resources that you access and use on the Services. •
  • Information about your computer and internet connection, including your IP address, device type, operating system, and browser type.

We collect this information, among other reasons, in order to ensure users are not circumventing our sign-up process by using multiple logins. We also may use these technologies to collect information about your online activities over time and across third- party websites or other online services (referred to as behavioral tracking).

The information we collect automatically may include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Services according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Where the law requires it, including in the European Economic Area and the United Kingdom, we ask for your consent before placing non-essential cookies, and you can change your choices at any time.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

2.3 Third-party use of cookies and other tracking technologies

Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

This Website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the Website and ways that we can improve your experience. We also use Google Tag Manager, advertising platform tags (such as, without limitation, Meta, Google, Bing, X, TikTok, Reddit and Spotify), and third-party attribution and server-side tracking tools for analysis and advertising tracking. These tools may track things such as how long you spend on the Website and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

2.4 Information collected by third parties

As part of engaging with our service and completing transactions through the Services, you may provide certain information to our third-party service providers, including without limitation, our Anti-Money Laundering and “Know Your Customer” (“AML/KYC”) vendor, who performs identity checks and verification, as well as our payment processors and payment agents, who process your credit card, debit card and/or cryptocurrency payments. We receive verification results from our AML/KYC vendor, but not any of the information you provide to such vendor. Similarly, our payment processors provide transaction confirmations but not full card information. We use third-party fraud prevention providers, which track and aggregate transaction and sales data to identify potentially fraudulent activity. We also receive personal data about employment applicants from recruiting vendors that assist us with our hiring process. Finally, as described above, ad platforms and affiliates collect behavioral tracking information and provide pseudonymized information to us about your activity across the Internet and advertising engagement. Identity verification may include a liveness check that compares a live image of your face with your identity document. Where this involves biometric data, it is processed with your explicit consent, which you give when you begin verification, and only to verify your identity. We may also collect information about your trading record, such as performance and payout history, from publicly available sources, such as payout certificates, leaderboards and social media posts, to assess your suitability for the Live Program.

3. How we use your information

The Company and its service providers may monitor the Services and your personal information and other data submitted to or generated through the Services to: (i) respond to any applicable law or legal process or request from a governmental or regulatory authority; (ii) verify compliance with this Policy and our Terms, including investigating potential violations; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; or (iv) protect the rights, property, or safety of the Company, its service providers, and its and their other users or contractors and the public.

We use information that we collect about you or that you provide to us, including any personal information:

  • To operate and provide our Services to you, including without limitation, processing evaluations, funded accounts, subscriptions and payouts
  • To create and manage user accounts.
  • To process your transactions through the Services.
  • To perform AML/KYC activities and fraud prevention.
  • To train and improve our internal fraud detection models by aggregating and analyzing trading data to identify patterns of illegal or prohibited trading activity.
  • To conduct trader check-ins, including AI-assisted analysis of your answers and trading history.
  • To assess your suitability for the Live Program.
  • To enforce our fair-play standards and bans across Tradeify FX and Tradeify 247.
  • To perform analytics, attribution and market optimization.
  • To provide you with information, products, or services that you request from us.
  • To create marketing campaigns across paid media, email and other channels, and measure the performance of those campaigns.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about deals, insights, tips and the products and services we provide through our Services, including by email if you subscribe to receive marketing emails from us.
  • To notify you about changes to our Services.
  • To allow you to participate in interactive features on our Services.
  • To target similar consumers for advertising and marketing.
  • To develop and improve our products and services.
  • For tax, compliance, legal and risk management purposes
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

4. Disclosure of your information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may share such aggregated, de-identified information with advertising platforms as part of conversion tracking and audience measurement and analysis.

We may disclose personal information that we collect or you provide as described in this Policy:

  • To our parent company, subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To providers of AI-assisted assessment and video-conferencing tools that support trader check-ins, under the safeguards described in Section 8.1.

Where a service provider processes personal information on our behalf, it does so under a written agreement and only on our instructions. Some providers, such as payment and payout processors, may also collect information from you directly under their own terms and privacy policies; in that case, they are responsible for their own use of it.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about users of our Services is among the assets transferred.
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

5. Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information

  • Company Services. In order to provide our Services, we must collect and use certain personal data. This includes: user profile data, which we use to establish and maintain user accounts, verify user identity, communicate with users about their orders and accounts, and enable users to make or receive payments (as and if applicable); usage data, which is necessary to maintain, optimize, and enhance the Company’s Services; transaction information; and information relating to customer support.
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to support@tradeifyfx.co. If we have sent you a promotional email, you may either use the unsubscribe link contained within the email or send us a return email asking to be omitted from future email distributions. This opt-out does not apply to transactional emails sent by the Company
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to support@tradeifyfx.co.
  • Legal Obligations. We collect and use personal data to comply with applicable laws. The Company may also share data with law enforcement regarding criminal acts or threats to public safety, or requests by third parties pursuant to legal processes.
  • Network Advertising Initiative. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to elect not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

6. Accessing and correcting your information

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you delete your User Contributions from the Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users. Proper access and use of information provided through the Services, including User Contributions, is governed by our Terms of Use.

7. Data retention and deletion

The Company retains user profile, transaction, and other information for as long as a user maintains an active account. Users may request deletion of their account at any time.

Upon cancellation of a subscription or approval of an account deletion request, the Company will retain account data for up to 180 days, after which the data is purged, unless retention is required for regulatory, tax, insurance, litigation, or other legal obligations.

The 180-day period described above is a default period only. If a specific legal, regulatory, tax, insurance, litigation, or other compliance requirement requires retention beyond 180 days, that requirement controls, and the Com

In certain circumstances, the Company may be unable to delete an account or associated data, such as where there is an outstanding credit, an unresolved claim or dispute, or another legal or operational requirement. Once the issue preventing deletion is resolved, the Company will delete the account and related data in accordance with the practices described above.

The Company may also retain certain information if necessary, for purposes of safety, security, and fraud prevention. For example, if the Company deactivates a user’s account because of unsafe behavior or security incidents, the Company may retain certain information about that account to prevent that user from opening a new account in the future. Where an account is closed for prohibited conduct or a fair-play violation, we keep the identity data, account-linkage indicators and findings needed to enforce any resulting ban for as long as the ban stands, across Tradeify FX and Tradeify 247. We keep recordings of AI-guided check-in sessions for 30 days. We keep transcripts, session records and notes, and any recordings of video calls with our risk team, for as long as needed to complete and document the check-in, and longer where they support an enforcement decision or a legal claim.

8. Your data protection rights

8.1 Your GDPR privacy rights

If you are a “data subject” for whom the processing of personal information is subject to Regulation (EU) 2016/679 (“GDPR”) or the U.K. General Data Protection Regulation (“UK GDPR”) (“Covered Person”), the rights described in paragraphs (A) through (F) apply to you.

(A) Right of Access, Rectification, Erasure and Restriction of Processing. You may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in the circumstances set out in the GDPR or UK GDPR, for example where it is no longer needed for the purpose for which it was collected, where you withdraw consent and there is no other legal basis, or where you object and there are no overriding legitimate grounds, subject to any legal obligation we have to retain it.

(B) Right to Data Portability. You may receive the personal information about you that you have provided to us, in a structured, commonly used and machine-readable format or transmit this information to another controller. To exercise this right, contact us at support@tradeifyfx.co.

(C) Right to Object. You may object, on grounds relating to your particular situation, to processing based on our legitimate interests. We will then stop unless we have compelling legitimate grounds that override your interests, rights and freedoms, or we need the information to establish, exercise or defend legal claims. You may also object at any time to the use of your personal information for direct marketing, including profiling for that purpose, and we will stop. To exercise this right, contact us at support@tradeifyfx.co

(D) Right to Withdraw Your Consent. If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.

(E) Right to Lodge a Complaint. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority in the Member State of your residence, place of work or place of alleged infringement if you consider the processing of your personal information is infringing on GDPR or UK GDPR. In the United Kingdom, the supervisory authority is the Information Commissioner’s Office.

(F) Automated Decision-Making. We use automated systems to apply the Trading Rules to your account (for example, to detect when a loss limit has been reached and close the account), and automated tools, including AI-guided check-in sessions and AI-assisted reviews, to gather information and help detect fraud and prohibited trading. AI tools do not make decisions about your account on their own: decisions following a check-in or review, such as closing an account, forfeiting profits or imposing a ban, are made by a member of our risk team. Where a decision based solely on automated processing has a legal or similarly significant effect on you, you may ask for it to be reviewed by a member of our team, give your point of view, and contest the decision by contacting us at support@tradeifyfx.co.

We currently store your personal information in the United States, but your personal information may be transferred, stored, or processed in a location outside of the United States, including by our parent company, affiliates, service providers and payment agents.

Where we transfer personal information from the European Economic Area, the United Kingdom or Switzerland to a country that has not been recognised as providing an adequate level of protection, including the United States and Saint Lucia, we use appropriate safeguards, such as the European Commission’s standard contractual clauses and the UK International Data Transfer Addendum, or rely on the recipient’s certification under the EU-U.S. Data Privacy Framework and its UK Extension where applicable. You can ask us for more information about these safeguards

If you make a request under paragraphs (A) to (F) above, requests can be emailed directly to support@tradeifyfx.co. Please try to provide us with as much detail as possible as to what you are seeking. The GDPR and UK GDPR allow us one (1) calendar month to respond to requests from the date we receive your request.

We process your personal information on the following legal bases:

  • Performance of our contract with you: to create and manage your account, provide evaluations and funded and Live accounts, calculate and pay Rewards, and provide support.
  • Compliance with legal obligations: identity verification, anti-money-laundering and sanctions screening, tax and accounting records, and responding to lawful requests from authorities.
  • Our legitimate interests: preventing fraud and prohibited trading, conducting trader check-ins (including recording check-in video calls), assessing suitability for the Live Program, enforcing fair-play standards and bans across Tradeify FX and Tradeify 247, keeping the Services secure, enforcing our terms, improving the Services through analytics, and marketing our own services to existing customers, in each case where those interests are not overridden by your rights.
  • Your consent: non-essential cookies and similar tracking technologies, biometric identity verification, and marketing communications where the law requires consent. You can withdraw consent at any time without affecting processing carried out before you withdraw it.

You must provide the information needed for identity verification and to operate your account. This is required by our contract with you and, in part, by law; if you do not provide it, we cannot provide the Services.

8.2 Your California privacy rights

The Services are not currently offered to residents of the United States. If you visit our Website from the United States, this Section 8.2 and Sections 8.3 and 8.4 describe the rights you may have under U.S. state privacy laws.

California’s “Shine the Light” law permits our users who are California residents to request and obtain from us a list of what personal data (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to the email address below, and are free of charge. To make such a request, please send an email to support@tradeifyfx.co.

California notice of collection and use of personal data

This California Notice of Collection and Use of Personal Data supplements the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopted this California Notice to comply with California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Notice.

Categories of personal information

In the last twelve (12) months, we have collected the following categories of Personal Information:

  1. Identifiers such as a real name, postal address, internet protocol address, email address, or other similar identifiers.
  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e)), such as education, employment, employment history, and financial information.
  3. Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  4. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
  5. Geolocation data.
  6. Inferences drawn from any of the information above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  7. Audio and visual information, such as recordings of check-in video calls.
  8. Personal Information that is deemed “Sensitive Personal Information,” including precise geolocation, government identification numbers, and biometric information.

We will not collect additional categories of Personal Information other than those categories listed above. If we intend to collect additional categories of Personal Information, we will provide you with a new notice at or before the time of collection.

How we share your personal data

In the past 12 months, we have disclosed the following categories of personal data for a business purpose with the following categories of third parties:

  1. Our Service Providers.
  2. Third Parties such as Social Networks and Data Analytics Providers.
  3. Our parent company and affiliated entities.
  4. Our partners or prospective partners in order to provide us and/or our affiliates and partners with information about the use of the Services and levels of engagement with the Services, to allow us to enter into new business relationships, and to allow us to market products or services on their behalf

Finally, we may also share personal data with government entities, agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, health, or safety, and/or that of our users, visitors and others.

Your CCPA rights

If you are a California resident, you have the following CCPA rights:

  1. Right to Know. You have the right to request that we disclose certain information to you about the personal data we collected, used, disclosed, sold, and shared about you in the past 12 months, including the categories of personal data collected about you; the categories of sources from which we collected your personal data; the categories of personal data that we have sold, shared, or disclosed about you for a business purpose; the categories of third parties to whom your personal data was sold, shared, or disclosed for a business purpose and the categories of persons to whom it was disclosed for a business purpose; our business or commercial purpose for collecting, selling, or sharing your personal data; and the specific pieces of personal data we have collected about you.
  2. Data Portability. You have the right to request a copy of personal data we have collected and maintained about you in the past 12 months.
  3. Right to Deletion. You have the right to request that we delete the personal data we collected from you and maintained, subject to certain exceptions.
  4. Right to Opt-Out of Sale or Sharing. We do not sell your personal data for money. Our use of advertising and analytics tools on the Website (described in Section 2.3) may, however, be considered “sharing” for cross-context behavioral advertising under the CCPA. You may opt out of such sharing by emailing us at support@tradeifyfx.co with the subject line “Do Not Sell or Share My Personal Information”.
  5. Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not: deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  6. Right to Correct. You have the right to correct inaccurate personal data about you. Once we receive and verify your request, we will use commercially reasonable efforts to correct the inaccurate personal data about you.
  7. Right to Restrict or Limit the Use of Sensitive Personal Information. You have the right to restrict the use and disclosure of Sensitive Personal Information to certain purposes related to the offering of goods or services as listed in the CCPA. To exercise this right, you may submit a request by emailing us at support@tradeifyfx.co with the subject line “Limit Use of Sensitive Personal Information.”

Some of our Services, however, may require your personal data. If you choose not to provide your personal data that is necessary to provide any aspect of our products or services, you may not be able to use those products or services.

Submitting a verified consumer request

To exercise your rights, you must provide us with sufficient information to allow us to verify your identity, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Once we receive the information you provide to us, we will review it and determine if more information is necessary to verify your identity as required by law, and we may request additional information in order to do so.

To exercise your California privacy rights described above, please submit a verifiable request to us by emailing us at support@tradeifyfx.co.

Only you, or a person authorized by you to act on your behalf, may make a verifiable consumer request related to your personal data. The verifiable consumer request must: (1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative — we will need to verify your identity with at least two (2) pieces of information, such as name and email address; and (2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may deny your request if we are unable to verify your identity or have reason to believe that the request is fraudulent.

Consumer request by an authorized agent

If any authorized agent submits a consumer request on your behalf, in order to confirm that person or entity’s authority to act on your behalf and verify the authorized agent’s identity, we require an email be sent to support@tradeifyfx.co, along with one or more of the following: (1) California Secretary of State authorization, (2) written permission from the California resident, or (3) power of attorney.

To verify the identity of the California resident for whom the request is being made, provide two or more of the following: (1) valid government issued ID (not expired); (2) utility bill; (3) bank statement; (4) email address; or (5) last 4 of the SSN.

We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We will acknowledge receipt of the request within ten (10) business days of its receipt. We will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For Data Portability requests, we will provide the responsive information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

8.3 Your other U.S. state privacy rights

If you are located in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, you have certain rights regarding your personal information. This section describes how we collect, use, and share your personal information under the Colorado Privacy Act (“CPA”), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“PDPOM”), the Delaware Personal Data Privacy Act (the “DPDPA”), the Indiana Consumer Data Protection Act (the “ICDPA”), the Iowa Consumer Data Protection Act (the “Iowa CDPA”), the Kentucky Consumer Data Protection Act (the “KCDPA”), the Maryland Online Data Privacy Act (the “MODPA”), the Minnesota Consumer Data Privacy Act (the “MCDPA”), the Montana Consumer Data Privacy Act (“MNCDPA”), the Nebraska Consumer Data Privacy Act (the “NCDPA”), New Hampshire SB 255 (the “NH Act”), New Jersey SB 332 (the “NJ Act”), the Oregon Consumer Privacy Act (“OCPA”), the Rhode Island Data Transparency and Privacy Protection Act (the “RDTPPA”), the Tennessee Information Protection Act (the “TIPA”), the Texas Data Privacy and Security Act (“TDPA”), the Utah Consumer Privacy Act (“UCPA”), and the Virginia Consumer Data Protection Act (“VCDPA”), and your rights with respect to that personal information.

As a resident of one of the foregoing states, you have some or all of the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by law. You can ask to appeal any denial of your request in the same manner through which you may submit a request.

  1. Right to Access and Portability. You have the right to access your personal information and/or receive a copy of the personal information that we have collected about you.
  2. Right to Correct. You have the right to correct inaccurate personal information that we have collected about you.
  3. Right to Delete. You have the right to delete the personal information we have obtained about you or that you have provided to us with certain exceptions.
  4. Right to Opt-out of Tracking for Targeted Advertising Purposes. You have the right to opt-out of certain tracking activities for targeted advertising purposes.
  5. Right to Opt-out of Profiling. If we process your personal information for profiling purposes as defined by the foregoing State privacy laws (other than the ICDPA), you can opt-out of such processing
  6. Right to Opt-Out of Sales. You have the right to opt out of the sale of your personal information to third parties.
  7. Right to Opt-In for Sensitive Data Processing. To the extent we process any of your sensitive personal information (as defined under applicable State law), you have the right to opt-in before we can process any such data.
  8. Right Against Automated Decision-making. You have the right to opt-out of certain automated decision-making about you.

To exercise any of the rights described in this section, please email us at support@tradeifyfx.co.

8.4 Your Nevada rights

Nevada law permits our users who are Nevada consumers to request that their personal information not be sold (as defined under applicable Nevada law), even if their personal information is not currently being sold. Requests may be sent by sending an email to support@tradeifyfx.co.

9. Data security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services, such as Discord threads or on social media. The information you share in public areas may be viewed by any user of the Services.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Services.

10. Changes to our Privacy Policy

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

11. Contact information

To ask questions or comment about this Policy and our privacy practices, contact our Head of Legal and Compliance at legal@tradeifyfx.co, or our support team at support@tradeifyfx.co.

Tradeify Ventures LTD, Ground Floor, Rodney Court Building, Rodney Bay, Gros Islet, Saint Lucia.